The service depart is great. Cory always takes good care of me and my vehicle.

Again and again Straub's goes above and beyond. Cody Phillips is the ABSOLUTE best. He has taken care of me for years. I will never go anywhere else for a vehicle or service. My service appointment was for my 2019 Ford Ranger 4x4. I purchased it another dealership because I just wanted a basic truck. Honda has a Ridgeline and Nissan has a Frontier but did not like either of them. In any case, this is the only time I had not bought a vehicle from Straub's. I like to joke that I helped built the buildings at The Highlands location, Cody and crew always explain what has happened and/or needs to keep an eye on or needs done. Straub's is the BEST. Keep up the Excellent Work.

great service very fast cody got my car in early and when we got back it was ready no issues

Oil change was quick and done right . Friendly staff and knowledgeable of my vehicle. Vehicle was washed too

Very friendly, quick and easy! Cody got out in and out quickly, even with the last minute ask of two car inspections. Will return!

I called Friday because my engine light came on. I called Straub and they scheduled me for 10:30 Monday morning. Life being as it is, we dropped the car off Sunday night. By 9:30 Monday morning, they had already figured out what was causing the engine light and told me they had the parts in stock and we could pick the car up that afternoon. The whole experience was flawless and Cody was awesome. It has made me rethink using our backyard mechanic because he told us it was something completely different that was the problem which, had we listened to him, we would have paid a lot of money that never would have fixed the problem. Thank you for your expertise and we have definitely become a customer for life!

I just bought a 2019 Honda CRV EX-L, fantastic Salesman, wonderful deal too. I also recently had their service department install my Roof Rails-Cross Bars on my CRV , they told me it would take 2 hours, it only took them 45 minutes to do the installation! Unbelievable service and they look Great. The Shuttle driver was friendly and generous with his time, & the service department guys were Fantastic! Ty, this was my 5th Honda that I’ve bought from Straub’s, that’s why I keep coming back!

I recently bought a 2020 Accord from Straub. I had a good experience throughout the buying process. They also provided a ton of help during the pickup process. I recommend!

Great service done in a timely manner. I went in for an oil change/tire rotation. During the inspection check I was informed I may need a few other things done. They completed all work within an hour and I was out the door. I will continue to make the drive for service because I love that they let me know something may need attention. Rather than just doing the scheduled service and letting me walk out of the door. They're keeping me safe on the road and I appreciate it!!

Took my car in for a yearly vehicle inspection. Dustin Norman was the service writer. Service was excellent...they even washed the car. Great job.

I just purchased a 2024 Honda Civic. With the help of a wonderful sales woman by the name of Taylor and the sales manager of which I cannot remember his name, but he was the nicest man! Taylor and the sales manager did everything they could to give me a good trade in value and put me in a beautiful brand new car. They were both very courteous and professional and at the same time made you feel like you had known them forever. I would give the Straub team in Triadelphia wv a million stars and a great big thank you …. I LOVE MY NEW CAR!!!!!

With Straub Automotive I can count on my vehicle to be serviced properly, have a safety inspection, and not receiving recommendations for mystery repairs. I am always treated respectfully and fairly. With the Straub Automotive Family, you are a stranger but once!

We have a Hyundai Tucson and a older Honda Civic and really nice condition we always go to Straub's to have our vehicle serviced they're always courteous professional and I continue to do that

I would like to thank Cole in the service department at the highlands service desk ! He gave me all my papers and what it would cost for next service , I went back because I thought I gave him the page with those numbers on it . I told him I didn’t think so! But he did and I’m sorry if I messed up your paperwork on Friday the ninth. Great service , Great people !

I took my car in to receive an oil change, tire rotation, and have the spark plugs replaced. I was pleasantly surprised when Cody, the service manager, informed me that the spark plugs were replaced during a previous visit when they replaced my serpentine belt! These guys think of everything. I am always pleased with the level of customer service and expertise!

Excellent service employees very helpful

Always first grade professional service.

Always very courteous. Very accommodating when I need my car serviced. Very Knowledgeable! Would recommend the service department and dealership!

The staff at Straub Honda is always courteous, knowledgeable and efficient! There's a reason I bought my car from them!

Always efficient and friendly!!!

Good and attentive service. Polite technician. Recommend highly.

It's always great service here. They are knowledgeable, professional, and friendly.

Friendly service

Great service